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How sms66 Handles Your Personal Information

When you open an account with us, we collect only the information we need to run your wallet, process payments via bKash, Nagad, and Rocket, and keep your account secure.

Account data kept securebKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data anytimePolicy applies per local law
sms66 How sms66 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply technical safeguards across every part of the account and payment flow. Your wallet activity — whether you deposit via Rocket or withdraw to Nagad — passes through an encrypted connection, and we do not log your full wallet PIN or password at any point. Data access inside our systems is restricted by role, so only the team members who need your record to resolve an issue can view it.

Encrypted Connections All data between your device and our servers travels over SSL encryption. This covers your login, payment steps via bKash or Nagad, and any account form you submit.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can block non-essential cookies in your browser settings without losing account access.
Data Retention We keep your account data while your account is open and for a legally required period after you close it. You can request deletion of non-mandatory records through our support team.
Access Requests You have the right to ask what data we hold about you. Contact us via live chat or email with your account details and we will respond within the timeframe local law requires.
REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about how your data is stored, want to request a copy of what we hold, or need to report a concern about your account privacy, our support team can handle it directly. Reach us through the channels below and include your registered account email so we can locate your record quickly.

Team online

Live Chat

Open the chat widget from your account dashboard. Have your registered email ready so our team can pull your data record without delay.

Email Support

Send your privacy request to our support address. Include your full name and the mobile wallet number linked to your account for faster matching.

Account Settings

Some data preferences — like cookie settings and marketing opt-outs — can be adjusted directly inside your account settings without contacting support.

What You Asked About Your Data

These are the privacy questions we hear most from people with accounts on sms66. If your question isn't here, live chat is the quickest way to get a direct answer from the support team.

We collect your name, email, phone number, and the payment method you register — such as bKash or Nagad. We also record device and session data to protect your account from unauthorised access.

Yes. Payment details are stored in encrypted form and shared only within the processing chain needed to complete your transaction. We do not pass your wallet number to unrelated third parties.

You can. Contact our support team via live chat or email with your registered account details and we will provide the data we hold, within the timeframe required by applicable local law.

Send a deletion request through live chat or email. We will remove non-mandatory records promptly. Some data must be retained for a legally required period after account closure regardless of your request.

We use session cookies to keep you logged in and optional analytics cookies. You can block non-essential cookies in your browser settings at any time without losing access to your account.

Your rights and the protections available under this policy depend on your local law and the eligible regions where this service operates. We recommend checking your local rules before using the platform.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.